Returns & Exchanges

At BoardGameGeek Store, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your new gear doesn't fit your style or size, we are committed to making it right with a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping box or mailer to ensure they remain in pristine condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand off your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your exchange within 5-7 business days of receipt.